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Certified quality
For us, responsibility and quality are inseparably linked. The fulfilment of quality standards is just as much a matter of course for us as the adherence to industry-specific standards.
We do not focus on short-term goals, but rather orient our thinking and actions towards the long term. In doing so, we act responsibly and with a sense of results in mind, and are guided equally by the interests of our customers, suppliers, shareholders and employees. We try to create a fair balance between the various interest groups.
Development of sustainable Products
With our customized and innovative solutions we create significant added value for our customers. Many of our products contribute to this,
- to reduce the consumption of energy and resources,
- reduce costs through optimized operating processes,
- to protect the environment,
- to make working environments safer,
- to produce pleasant indoor air quality or
- to provide the best possible medical care.
Cooperation in Partnership
Our employees are one of the decisive success factors. The involvement of our employees in tasks, responsibility and success is an essential goal of our personnel policy. A comprehensive further training programme promotes continuous development. The Masterflex Group offers its employees professional working conditions such as clean production rooms, attractive office workplaces, attractive outdoor facilities and certified occupational health and safety. We also train young people in commercial and technical professions every year.
Build Relationships
As a global company, we rely on a worldwide sales and production network. As part of our innovation management, we also cooperate with research centers and institutes, universities and start-ups. We are also involved in initiatives and associations. Without a strong industry, sustainability goals can hardly be achieved. For this reason, the Masterflex Group is part of the acceptance campaign of the North Westphalia Chamber of Industry and Commerce. With this offensive, local industrial companies are promoting greater understanding and proximity among the people of the region.
Assuming regional Responsibility
Our success has over 600 faces. Behind them are people who are committed to achieving our common goals in Germany, Europe and around the world. We value and support this diversity of experiences, perspectives and life plans. It opens up perspectives and potential that will move us all forward.
We feel strongly connected to our headquarters in Gelsenkirchen-Erle and the Ruhr area. Many of our employees come from the region. As an important local employer, we support social and cultural projects, e.g. at the Gelsenkirchener Tafel, schools and universities. Above all, the promotion of qualified junior staff is an important aspect of our social responsibility.
High Quality Standards
The idea of quality is the driving force for the continuous optimization of our products, processes and services. With a zero-defect strategy, we strive to fully meet our customers' requirements in terms of quality, delivery reliability, flexibility and partnership-based cooperation at all times. This claim is realized by preventive error avoidance, systematic product and process development, quality planning and accompanying quality assurance. In doing so, we act in accordance with applicable internal guidelines, organisational instructions and site-specific certifications in the following areas
- Declaration on our quality policy
- Quality (DIN EN ISO 9001, DIN EN ISO 13485)
- Environment (DIN EN ISO 14001)
- Energy (DIN EN ISO 50001:2011, DIN EN 16247-1)
Continually Better
Through close cooperation with customers and suppliers, we can almost always meet the high and individual requirements of our products and solutions.
The special requirements of our customers make what at first glance appear to be simple products into high-tech solutions. Complex technologies, high-tech materials and decades of experience are the core of these solutions, products and systems.
In our group of companies, we combine technological know-how and are constantly developing new hoses and connection solutions. Our professional innovation management has received several external awards (among others we are TOP 100 Innovator).
A continuous improvement process (CIP) and a company suggestion scheme (BVW) are integral components of our quality management system.
